To experience buttery-smooth gameplay, your monitor needs a powerful graphics card that can keep up. Here’s our recommended graphics cards based on different refresh rates:
| Refresh Rate | 4K Support | Min GPU Required | Recommended GPU | Key Features |
|---|---|---|---|---|
| 144Hz | Entry-Level 4K High Refresh Rate Experience |
NVIDIA RTX 4070 Ti | NVIDIA RTX 4080 Super |
Minimum Requirements: Achieves close to 144Hz gameplay on Medium-High settings using DLSS/FSR technology. Recommended Setup: Runs AAA games at native 4K/90-120+ FPS with max settings and ray tracing. Perfectly balances stunning visuals and smooth performance. |
| AMD RX 7900 XT | AMD RX 7900 XTX | |||
| 160Hz - 175Hz | Ultimate 4K High Refresh Rate Experience |
NVIDIA RTX 4080 | NVIDIA RTX 4090 |
Minimum Requirements: Meets high frame rate needs at High settings or through tuning. Recommended Setup: Flagship performance: maxes out native 4K with high FPS in competitive games & smooth ray tracing in AAA titles. Zero compromises. |
| AMD RX 7900 XTX | AMD RX 7950 XTX | |||
| 240Hz + | Competitive 4K Gaming Experience |
NVIDIA RTX 4090 | NVIDIA RTX 4090 | Unmatched Performance: Only the RTX 4090 delivers native 4K high FPS in esports like CS2/Valorant. For AAA games, similar requires DLSS 3/4 Performance with Frame Generation. |
⚠️ Recommended graphics cards are suggestions only. Actual performance may vary depending on your system configuration.
If you encounter a problem that you cannot solve, please contact our email in time
supports@etiansu.com
About Refresh Rate
Follow these steps to resolve the issue:
1. Use the Correct Cable: Ensure you are using the included HDMI 2.1 (supports up to 144Hz) or DisplayPort 1.4 cable. Other cables may not support high refresh rates.
2. Update Graphics Drivers: Check that your graphics card supports high refresh rates and update its drivers to the latest version.
3. Adjust System Settings: Manually select the highest refresh rate in your computer's display settings.
Black Screen / No Signal
If the Tiansu logo appears when power is connected, the monitor is functioning normally. If not, try the following steps:
1. Check that all cables (especially the DisplayPort cable) are securely connected.
2. Try a different video cable to rule out cable failure.
3. Connect the monitor to another device to determine whether the issue is with the monitor or the original source device.
Color / Picture Quality
Color preference can vary from person to person. You can reset and customize color performance based on your needs through the OSD menu. Here are some suggested ways to adjust your display:
1. Reset color settings to default.
2. Fine-tune brightness, contrast, and color temperature manually
Screen Scratches / Surface Damage
Follow these steps to prevent and resolve surface issues:
1. Make sure the scratches aren’t just on the removable protective film — peel it off before use.
2. Clean gently using a soft microfiber cloth and screen-safe cleaning solution.
3. Avoid contact with sharp or abrasive objects.
Laptop High Refresh Rate
Many laptops have older HDMI ports that don't support high refresh rates. Here’s how to fix it:
1. Make sure your laptop supports HDMI 2.0 or higher, or DisplayPort 1.2 or higher.
2. If your laptop has a USB-C port with DisplayPort Alternate Mode, try using a USB-C to DisplayPort adapter.
Console High Refresh Rate
To enable high refresh rate (120Hz) on your console:
1. Make sure you're using the included high-speed HDMI 2.1 cable.
2. Enable 120Hz mode in your console’s display settings.
PS5: Go to Screen and Video → Video Output → Enable 120Hz Output
Xbox: Go to Settings → General → TV & display options → Refresh rate → 120Hz
Curved screen have light bleeding around the edges
1. Technical reason: Curved screens may show subtle edge lighting in dark rooms due to the panel's bend affecting backlight distribution. This is normal and not a defect.
2. Normal situations: A soft, uniform edge glow in dark rooms at high brightness is normal. This doesn’t affect performance or daily use like gaming or movies.
If the light is strong, uneven, or affects viewing during normal use, please contact our support team for assistance.
Occasional Screen Flickering
Screen flickering can often be resolved by updating software or adjusting settings. Try these steps:
1. Update your graphics driver through your device manager or system settings.Or, uninstall the current driver, then download and install the latest version from the official website of your graphics card brand (NVIDIA/AMD/Intel).
2. Adjust the game’s refresh rate to match your monitor’s supported rate (e.g., 144Hz, 165Hz)./Adjust the game’s refresh rate to match your monitor’s supported rate (e.g., 144Hz, 165Hz).
3. The game may be incompatible with your Windows system, which could cause screen flickering.
4. Run the game in Compatibility Mode or disable full-screen optimizations.
5. Try lowering the in-game graphics settings. Adjusting the following options may help improve performance and reduce visual issues:
Lower the texture quality, shadow detail, or anti-aliasing Reduce render resolution or overall graphics preset Turning off certain GPU-intensive effects
Screen Flickering in Games
To fix screen flickering, try these steps：
1. Update Graphics Driver: Get the latest from your manufacturer's site (NVIDIA, AMD, Intel).
2. Check and reseat all video cables between your monitor and computer.
3. Match your monitor's refresh rate to your game's. Don't exceed your display's maximum.
Screen Turns Off Automatically / Overheating
If your screen turns off by itself or feels warmer than expected:
1. Check if multiple monitors are connected to your computer. Your PC might be switching sources automatically, causing the display to enter power-saving mode.
2. Ensure the video cable is securely connected at both ends (monitor and PC).
3. Try unplugging and reconnecting the cable firmly.
HDR Not Working / White or Black Screen
Try the following steps based on your situation:
If HDR looks too vivid or oversaturated: HDR locks certain picture settings. Adjust contrast and color before enabling HDR for better results.
If the screen looks washed out, gray, or turns white/black:
1. Make sure HDR is enabled both in your monitor’s OSD menu and in your Windows or game settings.
2. The signal might be beyond the display’s supported range. Lower the output settings on your PC (refresh rate, color depth, or bit rate).
3. Try resetting your monitor to factory settings via the OSD menu.
PS5 Console Setup Guide
1. From the PS5 home screen, go to Settings (gear icon in the top-right).
2. Select Screen and Video → Video Output.
3. Turn VRR to Automatic and set Enable 120Hz Output to Automatic.
4. Go back to Settings, then select Saved Data and Game/App Settings.
5. Choose Game Presets → Set Performance Mode to Preferred.
🔹Make sure you’re using the included High-Speed HDMI 2.1 cable.
📌 *Some games also require enabling 120Hz in their in-game settings.*
Xbox Console Setup Guide
1. From the Xbox home screen, press the X button to open the guide.
2. Go to Profile & system → Settings.
3. Select General → TV & display options.
4. Choose Advanced → Video modes.
5. Make sure allow 120Hz refresh rate is checked.
6. Go back and select Refresh rate → Choose 120Hz.
🔹Make sure you’re using the included High-Speed HDMI 2.1 cable.
📌 *Some games also require enabling 120Hz in their in-game settings.*
